Shopify Features Section
FREE SHIPPING
Shop your favorite styles with ease—no added costs at checkout.
CUSTOMER SUPPORT
Our team is here to help you with any inquiries, ensuring a smooth shopping experience.
14 DAY RETURNS
We want you to love what you wear, and your satisfaction is our priority.
FAQ - Lotilie

FAQ

We're here to help.

Support: Our customer support team is available Monday to Friday, and we strive to respond within 24 to 48 hours.

Contact: Email - info@lotilie.com

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay

We offer a 14-day return policy for items in their original condition. Contact us at info@lotilie.com to initiate a return.

Orders are processed within 1-2 business days and delivered within 5-9 business days.

Once shipped, you’ll receive a tracking link via email to monitor your order’s progress.